Data and Technology

Our business could not run without the technology that underpins it.  Our IT function plays a crucial role in supporting and implementing our systems, applications and tools used by the business and our customers. We’re always developing our digital footprint and using technology to do things faster and enhance our customer experiences.

Data

Like most modern businesses, we use data to inform good decision-making. Our data analysis and insights equip us with the facts, figures and statistics we need to enable us to drive solutions forward and identify new opportunities along the way.

Development

As a growing business, we recognise the importance of being able to rapidly and reliably deploy high quality software products and services to market.

Working within an increasingly agile delivery framework, our developers form a core part of multi-disciplinary teams who develop, maintain and support the Novuna’s internally produced software applications which support our on-going success.

DevOps

Our DevOps team help unify software development and operations, bringing more collaboration and transparency and streamlining our delivery capability end to end.  They are key to how we maintain applications and support to accelerate digital product development.

We use a broad range of cutting edge technologies including; Node.js, Cloud formation, AWS, Docker, Puppet, Chef, Ansible, Azure, Kubernetes, Terraform, Java, Bamboo, AWS stack.

Automation

Our Automation team drive improvements to the business where automation can be put in place to drive faster responses to requests, improve the user experience and demonstrate cost savings.

Business Analysis

Our Business Analysts help our business to improve our processes and systems by conducting research and analysis in order to come up with solutions to business problems.

Technical Support

Got an issue with your laptop? Need IT equipment for a new starter in your team? Our technical support team are at your service.  We’re here to help with all your technical queries and issues, big or small, and keep our colleagues and customers available and ready to help.

Project Management

Our Project Managers are central to supporting our business unit strategies and company wide projects.  Our projects all have a focus on IT and business change; whether it be around accelerating our digital footprint, moving to a Cloud based strategy, or developing better customer experiences. We have a change portfolio across the business with a total investment amount of over £30m per annum.