Novuna business area tiles
Customer Service & Operations
Customer Service & Operations
At Novuna, everything begins and ends with the customer. Our Customer Service & Operations teams are the ones making sure we deliver phenomenal customer experiences.
Read moreCorporate Functions
Corporate Functions
Like every large business, we have a number of corporate functions that play a vital role in keeping the business running smoothly. Read on for an overview of some of those functions.
Read moreChange & Innovation
Change & Innovation
With Pioneering Spirit as one of our core values, change is continuous at Novuna. From digital system implementations through to new products & innovations, there’s plenty to keep you interested.
Read moreData & Technology
Data & Technology
Like most modern businesses, we use data to inform good decision-making. Our data analysis and insights equip us with the facts, figures and statistics we need to enable us to drive solutions forward and identify new opportunities along the way.
Read moreSales
Sales
As with every growing business, our Sales & Marketing teams play a vital role in growing our customer base as well as maintaining relationships with existing customers to ensure we retain them.
Read moreLeadership
Leadership
Every great team needs a capable leader, to make sure our people have all the ingredients they need to be successful.
Read moreRisk & Compliance
Risk & Compliance
Our Risk & Compliance teams play a vital role in ensuring we comply with regulatory requirements as well as keeping our customers safe and treated fairly.
Read moreAutomotive
Automotive
With over 100,000 vehicles in our fleet, our in-house technical experts help us to manage and maintain our customers’ vehicles efficiently whilst leading the way to carbon-zero.
Read moreCreating opportunities for all our people to fulfil their potential
At Novuna, we believe our business is about our people. But don't just take our word for it. Hear why our colleagues think Novuna is a great place to work below.
Press Play
Why work for us
When you join Novuna, you become part of our caring, collaborative family. We're proud to be a Top 50 Inclusive employer. We're a signatory of the Women in Finance and the Race at Work Charter and we're Disability Confident Committed. This reflects our culture of decency, unity and sincere commitment to employees.
At Novuna, we believe anyone can make meaningful improvements in financial services. Together, we work to make that a reality for our customers, while also enabling your career growth and wellbeing. Our people describe a friendly atmosphere where colleagues genuinely support one another and live our values of harmony, sincerity and pioneering spirit.
Why Novuna
What we offer
At Novuna, we invest in our people through competitive pay, bonuses, tailored benefits, and recognition. We also provide hands-on learning via our graduate program and apprenticeships.
We aim to support professional growth by giving challenging work, mentoring, and an engaging environment.
Employees can access resources to help them perform their best through ongoing development. Discover more about how we support and reward our team to thrive personally and professionally.
Awards & Charterships
From the blog
Teaser
My Novuna StoryContent Type
BlogPublish date
04/15/2024
Summary
Our latest 'My Novuna Story' feature comes from Operational Trainer, Joshua Nowell. Joshua has used his passion and principles of Muay Thai kickboxing to support his growth at Novuna. Josh
by
Adam Hillier
Teaser
Diversity & InclusionContent Type
BlogPublish date
03/01/2024
Summary
Our communities have become fundamental pillars of support, driving significant benefits for our business. Run by our colleagues, for our colleagues, they work with our Diversity Leadershi
by
Adam Hillier
Teaser
Culture & ValuesContent Type
BlogPublish date
02/23/2024
Summary
For over 40 years, Novuna has provided customers with outstanding experiences while enabling our people to be the best they can be. This all comes from the foundations that our core values
by
Adam Hillier
Teaser
Company UpdateContent Type
AnnouncementPublish date
02/14/2024
Summary
Novuna is proud to announce the integration of Recite Me accessibility and language tools on its career website. This initiative aims to ensure that all candidates can access online co
by
Adam Hillier
Teaser
My Novuna StoryContent Type
BlogPublish date
01/09/2024
Summary
Our second 'My Novuna Story' feature comes from Deputy Head of Sales Business Finance, Chris Powell. He explores the opportunities to learn and the challenges he faced so far in his time a
by
Adam Hillier
Teaser
Company UpdateContent Type
BlogPublish date
12/07/2023
Summary
We are thrilled to announce that Novuna has been ranked 14th on the 2023 Inclusive Top 50 UK Employers list (IT50). This marks the fourth year in a row that Novuna has been featured o
by
Adam Hillier
Teaser
Diversity & InclusionContent Type
BlogPublish date
10/31/2023
Summary
Throughout October, Novuna celebrated Black History Month by holding thoughtful conversations about the contributions and experiences of colleagues from diverse backgrounds. The theme for
by
Adam Hillier
Teaser
Behind the ScenesContent Type
BlogPublish date
10/23/2023
Summary
Starting a new job search can feel daunting. You may be wondering - how do I make my application stand out? What are companies looking for? To find out, we went to the experts and sp
by
Adam Hillier
Teaser
InterviewContent Type
BlogPublish date
09/21/2023
Summary
We spoke with HR Director Neil Hayward recently to catch up on all things people, in particular, what Novuna is doing to foster an employee-first culture.No matter the industry, it is vita
by
Adam Hillier
Teaser
Colleague SpotlightContent Type
BlogPublish date
09/11/2023
Summary
At Novuna, the Risk team brings together experienced leaders and emerging talent in a collaborative environment focused on development, knowledge sharing, and collective success.
by
Adam Hillier
Jobs for you
Salary
Up to £32,000 DOE
Location
Staines - Business Finance
Location
Staines
Job Type
Full time
Business Area
Novuna Business Finance
Department
Customer Service & Operations
Description
Have you previously worked within the complaints area? Are you passionate about delivering excellent customer service? Looking to be part of a highly engaging environment? If your answer is 'yes' to
Reference
4087
Expiry Date
01/01/0001
Salary
£32,000
Location
Staines - Business Finance
Location
Staines
Job Type
Full time
Business Area
Novuna Business Finance
Department
Business Change
Description
Do you enjoy seeing things through to completion? Are you analytical and a problem solver? Do you come with a passion for detail? If your answer is 'yes' to all of these, keep reading. Want to kno
Reference
4089
Expiry Date
01/01/0001
Salary
Up to 55K (DOE) plus car allowance and annual bonus
Location
Leeds
Location
Leeds
Job Type
Full time
Business Area
Novuna Consumer Finance
Department
Consumer Finance and Change & Innovation
Description
Are you an accomplished Project Manager, experienced within the Financial Services industry? Do you come with a proven track record of successfully delivering projects and the natural ability to build
Reference
4057
Expiry Date
01/01/0001
Salary
£38,000 Depending on experience
Location
Leeds
Location
Leeds
Job Type
Full time
Business Area
Group IT
Department
Data & Technology
Description
Do you get a buzz out of problem-solving and fixing things? Are you a strong communicator and enjoy working in collaboration with others? Are you a highly analytical individual? If your answer is 'y
Reference
4081
Expiry Date
01/01/0001
Salary
£30,000
Location
Leeds
Location
Leeds
Job Type
Full time
Business Area
Novuna Consumer Finance
Department
Risk & Compliance
Description
Do you get a kick out of problem-solving? Have you got experience working with spreadsheets, and using Excel? Are you a champion at planning and organising? If your answer is 'yes' to all of these,
Reference
4099
Expiry Date
01/01/0001
Salary
Upto £35,000 (DOE)
Location
Trowbridge
Location
Trowbridge
Job Type
Full time
Business Area
Novuna Vehicle Solutions
Department
Customer Service & Operations
Description
Are you knowledgeable about vehicle maintenance and understand how to drive down vehicle downtime? Are you an experienced people leader eager to enhance processes and service delivery? Do you have a t
Reference
4026
Expiry Date
01/01/0001
Salary
£23,400
Location
Newbury
Location
Newbury
Job Type
Full time
Business Area
Novuna Vehicle Solutions
Department
Customer Service & Operations
Description
Are you passionate about Customer Service and see an apprenticeship as a great route to enhance your experience? Do you have great communication skills? Want to play a part in helping customers on the
Reference
3975
Expiry Date
01/01/0001
Salary
Upto £42,000
Location
Staines - Head Office
Location
Staines
Job Type
Full time
Business Area
Treasury
Department
Treasury
Description
Do you have a working knowledge of payment and Treasury systems and processes ? Are you looking for an opportunity to apply your skills to improve customer experience and add value to our business thr
Reference
4041
Expiry Date
01/01/0001
Salary
Market benchmarked plus car and bonus
Location
Remote (Field/Home)
Location
Remote (Field/Home)
Job Type
Full time
Business Area
Novuna Vehicle Solutions
Department
Business Development & Sales
Description
Are you a fantastic relationship builder with experience in the vehicle leasing industry? Would you jump at the chance of managing a new strategic customer relationship? If your answer is 'yes' to the
Reference
4001
Expiry Date
01/01/0001
Salary
upto £28,000 depending on experience
Location
Leeds
Location
Leeds
Job Type
Full time
Business Area
Risk & Compliance
Department
Risk & Compliance
Description
Do you have experience of working with customer complaints ideally in a financial services business? Are you a confident decision maker who is able to work using their own initiative? Are you good at
Reference
4073
Expiry Date
01/01/0001