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Helpful resources for retailers

On the lookout for a new credit provider? You’ll want to make sure your partner has a strong history in the market. We have the insights, expertise and long-standing customer relationships to showcase an outstanding reputation spanning over four decades.

Get to know Novuna and the world of retail finance by checking out our articles, reviews and customer success stories.

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News and insights

All things retail finance, all in one place. Our articles and guides cover everything from the benefits of offering retail finance for your sector right through to tips and advice to help you make the most of your finance solutions.

Read our consumer finance insights

Headshot of Mark Edmunds, Store Manager at Tredz Headshot of Mark Edmunds, Store Manager at Tredz

Case studies

Hear from some of our retail partners to find out what it’s really like to work with us. They explain how offering finance has helped them grow their business and support customers, and why they chose to partner with Novuna.

Watch real retailer case studies

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LinkedIn updates

Stay up to date on the latest consumer finance trends, regulatory changes and team news by following us on social media. You’ll be the first to hear about all of Novuna’s exciting updates - there might even be an exclusive article or two to read!

Follow us on LinkedIn

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Customer reviews

Choose a finance provider that cares for your customers as much as you do. Our award-winning Customer Experience colleagues have a proven track record of providing exceptional service to our retailers’ customers.

Hear from our genuine customers

Marketing materials to turn browsers into buyers

We've a large range of materials available, many dedicated to your specific sector. For more details on these, and a link to our online catalogue, please speak to your dedicated Relationship Manager.

Interested in becoming a retail finance partner?

If you would like to enquire about becoming a retail partner, please complete the short form, and one of our team will be back to you within three business days.

You will need to confirm you can meet all of the following criteria:

  • Minimum of £2,000,000 in annual sales turnover OR £50,000 in finance in the last year
  • A minimum of 2 years trading history
  • Be trading profitably
  • A minimum net worth of £25,000, unless your business is within the Home Improvements market then a minimum of £100,000 will be required
  • The products you offer are for consumers and NOT for businesses
  • You do not offer renewable energy (including solar), dentistry, invasive healthcare, clothing, personal development or training solutions

Retail Partner helpline

If you are an existing retail partner with a general enquiry, please call our Retail Helpline:

0344 375 5515

Retail Helpline opening hours:
08:45 - 18:30 Monday to Friday
08:45 - 18:00 Saturday
10:30 - 16:00 Sunday

Customer helpline

If you're a customer looking to speak to someone about your existing retail finance or personal loan agreement, call our Customer Helpline:

0344 375 5500

Customer Helpline opening hours:
09:00 - 18:00 Monday to Friday
Closed Weekends & Bank Holidays

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