Adoption or avoidance? Small businesses' views on AI
Wednesday 30th September 2026
Artificial Intelligence is rapidly reshaping the business landscape, but how are the UK's small businesses responding?
Drawing on the latest findings from the Novuna Business Finance Business Barometer, Adoption or Avoidance? Small Businesses' Views on AI explores whether SMEs are embracing AI as a driver of growth or taking a more cautious approach. The report examines attitudes towards AI adoption across sectors and regions, revealing significant differences in how business leaders view the opportunities and risks presented by emerging technologies.
The research shows that while many small businesses recognise AI's potential to improve productivity, efficiency and competitiveness, enthusiasm varies considerably across the UK. Businesses in London are among the most positive about integrating AI into their operations, while firms in Scotland demonstrate greater caution, raising important questions about trust, relevance and the value of human interaction in customer relationships.
The report also explores regional success stories, including the North East's emergence as an AI Growth Zone, and considers what greater AI adoption could mean for the future growth and resilience of the UK's small business community.