12 steps to becoming a franchisee

Although every journey will be different, there are a series of major steps that every prospective franchise owner will have to navigate on their path to becoming a franchisee. Here are the key actions involved in the process.

12 steps to becoming a franchisee

1) Self-evaluation

Firstly, you will need to decide if you are well suited to running a franchise business. Although there is a degree of security in investing in a franchise - the system, for example, will have been commercially proven - like any business venture there is always risk. Do you have the personality to withstand the stress this will entail?

There are other key factors to consider. Are you prepared to work hard and endure the long hours that business ownership necessitates? Are you happy to stick to a prescribed business model that will be much more inflexible than running an independent business? Are you comfortable sharing your profits with another party and does the fact that the franchise’s general reputation is out of your hands?

You will also need to pay careful consideration to your financial situation. Do you have a high likelihood of securing a loan? Do you have enough personal cash to invest? Will your salary be enough to sustain your desired lifestyle?

2) Work with a franchise consultant 

Although there is a wealth of useful resources available online and in print, many prospective franchisees will decide to hire a franchise consultant. A good consultant will have experience in the franchise industry and will help guide you through some of the more complex hurdles and improve your chances of securing funding.

3) Research

Thorough research into both potential franchises and the market you will operate in is essential in establishing the business case for your venture. It’s a good idea to look at market statistics and other readily available data to qualify the market opportunity. Also pay attention to location as some areas will be more fertile than others. Is your desired location and the business you are looking into a good match?

During the stage you will slowly begin to settle on a small number of candidate franchise businesses to invest in. When you reach this stage, request as much information as possible - including any necessary application documents - from the franchisors.

As with any life-changing business decision, it’s important during this stage to listen to your gut feeling and let this guide you.

4) Go to a ‘discovery day’

A discovery day is a chance for prospective franchisees to meet franchisors, learn more about their offering, and explore the opportunity of working together. Typically this event will take place at the franchisor’s office although sometimes it may be held at a franchise outlet or third party venue.

Discovery days typically consist of talks given by the franchisor to further qualify their business model. They will provide more details on what the day-to-day life of running their franchise system entails - for instance what franchise training and support franchisees can expect to receive - as well as an important glimpse into the company culture.

Discovery days are seen as vital elements of the recruitment process by franchisors and are usually a key touchpoint in closing the sale.

5) Consult other franchisees 

It’s also highly recommended that the prospective franchisee consult current franchisees with the network to obtain a further understanding on exactly what to expect. The franchisor should be able to provide you with this information - if they don’t just request it.

Ask other franchisees what the support provided by the franchisor has been like and, crucially, whether the financial projections provided were close to what they actually achieved.

6) Obtain a franchise disclosure document (FDD)

The FDD was originally introduced to protect franchisees from being misled into parting with their life’s savings by dubious franchisors. In the information age this has become less of an issue as outlandish promises can be fact-checked, nevertheless the FDD is still an important document as it tells the prospective franchisee everything they need to know about the business they are investing in. It will cover several key points, from the company’s history and key persons to fees, estimated investments costs and financial statements.

Upon receiving the FDD, you’ll have a set amount of time to digest its contents and raise any comments and questions with the franchisor before proceeding.

7) Establish a location 

Work with the franchisor to find a commercially viable location. The territory within which you can operate - including its boundaries - should be clearly defined in the franchise agreement. Bear in mind that the franchisor will have ultimate approval on the proposed location.

8) Choose a franchise and secure finance

It’s at this point in the process - once you’ve fully researched and qualified the opportunity - that it’s time to make the all-important decision of which franchise to buy into.

Once you’ve made your decision, it’s time to work on a franchise business plan that will help secure you the franchise funding you need to cover your investment.

9) Sign the franchise agreement

The franchise agreement is the legally binding agreement between the franchisee and the franchisor which will govern your rights and obligations.

The exact conditions will vary from business to business and some franchisors may be more open to negotiating terms than others.

If you are unsure with any part of this agreement it’s a good idea to seek advice from a lawyer experienced in franchising.

10) Acquire insurance and permits

Depending on the market you have chosen to operate in, there may be further documents and requirements you need to obtain - for example, regulations at a city or county level. Your chosen franchisor should be able to navigate you through any additional legal and regulatory hurdles and ensure compliance.

11) Recruit 

Before opening the business you will need to make any necessary hires. The level of staff needed will naturally depend on the franchise so there is no hard-and-fast guidance in this regard, however ensure you are receiving all the appropriate training and support offered by the franchisor as this will no doubt prove essential.

12) Open for business

It’s now time to open your franchise business. Ensure, via advertising, that the market is aware of your grand opening. This is typically something you will receive focused support from the franchisor on (signage, local advertising, in-person support, etc) and will be paid for as per your franchise agreement.

Oftentimes franchisors will insist on a ‘soft opening’ prior to the grand opening to ensure any teething problems are ironed out and subsequent marketing spend can be fully justified.


Request your copy of our Guide to Franchising

This Guide to franchising is your one-stop shop for everything you need to know about starting, running and growing a successful franchise business. From starting your franchise to the final step of providing ongoing support, our guide aims to cover it all.

Request your copy today and receive part 1! Part 2 will be available shortly, so keep an eye on your e-mail on a later date.

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