Woman talking to a doctor who is holding a clipboard

Finance solutions for healthcare providers

Help your customers look after their health and wellbeing by offering affordable finance options.

When we asked customers in your sector whether they would have still made the purchase if finance hadn’t been available, 49% said they wouldn’t.

What’s more, 42% of those same customers also said that they felt their total spend increased due to the availability of finance, meaning offering POS finance could boost your revenue in more ways than one.


Healthcare finance helps customers to buy what they need sooner

We partner with some of the biggest healthcare providers in the UK to make non-invasive procedures and products such as laser eye treatment and hearing aids more accessible. With Novuna Consumer Finance, your customers can get access to the healthcare they need sooner.

Drive business

Customers expect to see flexible ways to pay and will likely seek out healthcare providers that offer the most suitable finance options. You may also find that finance attracts customers who wouldn’t usually be able to access high-end treatments.

Convert customers

When you offer more flexible ways to pay, you give customers an opportunity to buy what they need sooner. This makes them much more likely to make a purchase, or perhaps even upgrade their product knowing they can spread the cost over time.

Build customer loyalty

As a healthcare provider, your customers put a great deal of trust in you and your guidance. Make the products and services you recommend more affordable by offering finance, developing additional trust between you and your customers.

Increased sales, with none of the hassle

You could be paid when the customer receives their treatment or makes a purchase with retail finance, while your customer will pay us back over time. Our Customer Experience team will even deal directly with customer queries, giving your team one less thing to worry about.

Hear from real customers...

“I took out a 6 month no interest loan for hearing aids. I can see the balance on screen and can pay off the outstanding balance whenever I want to. Excellent service.” Jane - Novuna Consumer Finance Customer

About our healthcare finance services

We offer finance both online and in-clinic so, wherever your customers are, we’re there to help. It’s up to you which retail finance options you choose to offer.

Interest free finance

Purple icon with a tick in the centre

Interest free finance allows your customer to spread the cost of their purchase, with no additional interest charges to think about. This gives you an ideal selling opportunity as there really is no ‘catch’ for customers – just convenience.

Interest bearing credit

Purple icon of a downward facing arrow and a pound sign in the centre

Interest bearing credit works like a traditional loan. Customers pay back what they borrow by making fixed-rate monthly repayments. Interest bearing credit is perhaps most suitable for healthcare providers looking for a cost-neutral finance option.

Buy now pay later

Purple icon with a pound sign in the centre

Buy now pay later gives your customers access to the product or service they need much sooner, allowing them to pay later down the line. There’s even the option for them to settle within the deferral period without incurring any interest.

Why partner with us?

We’re one of the UK’s top retail finance providers, known for our outstanding, reliable service. We’ll take the stress away from offering finance to give you one less thing to worry about - just what you need when you’re operating in a fast-paced, high-pressure industry such as healthcare.

  • Simple application process with instant decisioning – customers can apply in-store, online or wherever suits them best

  • Industry-leading tailoring technology, allowing customers to change their loan amount or term to make their monthly repayments more affordable

  • Soft search functionality, so your customers know with 100% accuracy whether they’ll be accepted before undertaking a full application

  • Sector expertise – you’ll be assigned a dedicated relationship manager to provide retail strategy support to grow your business

  • Comprehensive onboarding process, including integration support and full training for your team

  • Customers can manage their account 24/7 online, via our app or by speaking to our award-winning team. One less thing for your team to think about


Talk to us about healthcare financing

If you would like to enquire about becoming a retail partner, please complete the short form, and one of our team will be back to you within three business days.

You will need to confirm you can meet all of the following criteria:

  • Minimum of £2,000,000 in annual sales turnover
  • A minimum of 2 years trading history
  • Be trading profitably
  • A minimum net worth of £25,000, unless your business is within the Home Improvements market then a minimum of £100,000 will be required
  • The products you offer are for consumers and NOT for businesses
  • You do not offer dentistry or invasive healthcare

Retail Partner helpline

If you are an existing retail partner with a general enquiry, please call our Retail Helpline:

0344 375 5515

Retail Helpline opening hours:
08:45 - 18:00 Monday to Friday
08:45 - 18:00 Saturday
10:00 - 18:00 Sunday

Customer helpline

If you're a customer looking to speak to someone about your existing retail finance or personal loan agreement, call our Customer Helpline:

0344 375 5500

Customer Helpline opening hours:
09:00 - 18:00 Monday to Friday
Closed Weekends & Bank Holidays